To determine if your Dr. Pen is authentic, it’s essential to know that we have partnered with the manufacturers who own the rights to Dr. Pen for many years, and we only supply their official products. If you have any questions about the products we offer, we would be happy to provide certification to confirm that they are genuine Dr. Pen items.

You can also find a verification seal on every system we sell to help ensure the authenticity of your product. Here are the steps to verify your Dr. Pen device:
Go to the Dr. Pen anti-counterfeit verification website.

Scratch off the area to reveal the complete QR code and authentication number.
Enter this information on the website or scan the QR code to verify the authenticity.

Important Safety Notice

The information in this article is for educational purposes only and does not replace medical advice or the instructions provided with your device. Before treatment, consult a qualified professional who can assess your skin and recommend appropriate settings and aftercare. Use only authentic devices and new, compatible, single-use cartridges, and discard each cartridge after one session. Do not place serum, cream, or other products inside the cartridge.

FAQ

How long does shipping take?

We offer 2-5 day UPS delivery.

If you place your order before 11AM (Monday-Friday), your order will ship the same day from our Indianapolis, IN warehouse and arrive within 2-5 business days.

Orders placed after 11AM on Friday, or on weekends (Saturday/Sunday), will ship the following Monday and arrive within 2-5 business days from that shipment date. Free shipping is available for all orders above $49.

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