To determine if your Dr. Pen is authentic, it’s essential to know that we have partnered with the manufacturers who own the rights to Dr. Pen for many years, and we only supply their official products. If you have any questions about the products we offer, we would be happy to provide certification to confirm that they are genuine Dr. Pen items.

You can also find a verification seal on every system we sell to help ensure the authenticity of your product. Here are the steps to verify your Dr. Pen device:
Go to the Dr. Pen anti-counterfeit verification website.

Scratch off the area to reveal the complete QR code and authentication number.
Enter this information on the website or scan the QR code to verify the authenticity.

FAQ

How long does shipping take?

We offer guaranteed 2-day UPS air delivery.

If you place your order before 11AM (Monday-Friday), your order will ship the same day from our Indianapolis, IN warehouse and arrive within 2 business days.

Orders placed after 11AM on Friday, or on weekends (Saturday/Sunday), will ship the following Monday and arrive within 2 business days from that shipment date. Free shipping is available on orders over $49.

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