Dr. Pen Delivery

Enjoy guaranteed 2-day UPS air delivery! Free on orders over 49$ placed with us. For orders submitted before 11AM, we ensure same-day shipment, while those placed on Friday after 11AM, Saturday or Sunday will be dispatched the following Monday.

When can I expect my product?

If you place your order before 11AM, we'll ship it out on the same day from our Indianapolis, IN warehouse. It will be delivered in 2 days.

Please note that all items are GEO tracked, necessitating accurate address details and a secure delivery location. Order confirmation and delivery track number will be sent to your email.

Terms of Sale:

Prices are subject to change without prior notice; however, such changes will not affect orders that have already received a shipping confirmation number.

Company cannot be held responsible for delivery delays caused by unforeseen circumstances.

Company reserves the right to cancel any order. In such cases, we will notify you via email and refund the purchase price through the original payment method.

All orders are subject to stock availability.

Damaged Items

In the event that your order arrives damaged, please contact us within 24 hours at cc@drpen.net. We will request photographic evidence of the damage to facilitate a claim with the shipper. It's important to retain all packaging in case the courier requires it for the damage claim process. Adhering to these steps is crucial to ensure that the courier accepts liability and to prevent any disputes.