All Dr. Pen devices are engineered to operate effectively and reliably. We back our products with a 1-year warranty, ensuring customer satisfaction. In the unlikely event of any breakage or factory defect, we are committed to promptly replacing the product at no extra cost to the customer. However, to ensure optimal performance and safety, it’s essential to follow the provided usage guidelines and instructions carefully.

FAQ

How long does shipping take?

We offer guaranteed 2-day UPS air delivery.

If you place your order before 11AM (Monday-Friday), your order will ship the same day from our Indianapolis, IN warehouse and arrive within 2Ā business days.

Orders placed after 11AM on Friday, or on weekends (Saturday/Sunday), will ship the following Monday and arrive within 2Ā business days from that shipment date. Free shipping is available on orders over $49.

Latest Stories

View all

Minimize Your Spider Veins with Microneedling
  • 6 min read

Minimize Your Spider Veins with Microneedling

Noticing small red or purple lines that just won’t fade? Those fine lines on your skin are known as spider veins, small blood vessels that sit close to the surface, often on the face or legs. They can develop from...

Read more

Microneedling: Neck and Chest
  • 6 min read

Microneedling: Neck and Chest

Discover how microneedling for the neck and chest helps reduce wrinkles, improve skin texture, and restore firmness by boosting collagen production for smoother, healthier-looking skin

Read more

Smoking After Microneedling
  • 6 min read

Smoking After Microneedling

Smoking after microneedling can slow healing and reduce results. Learn how nicotine affects collagen, recovery time and skin regeneration

Read more